Privacy Policy – Thiago Pet shop LLC

This Privacy Policy describes how Thiago Pet Shop LLC (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://thiagopetshopllc.com/.

Why We Have This Policy: We value your trust and are committed to protecting your personal data. This policy ensures full transparency about our data practices, safeguarding your rights as a consumer while meeting the strict trust and safety requirements mandated by platforms like Google Merchant Center.

How We Protect You: We use secure, industry-standard encryption (SSL) to protect your data during transfer. Furthermore, we never store your raw payment details on our servers; all transactions are strictly processed through secure, PCI-compliant third-party gateways like Stripe. We never sell your personal information to third parties.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (processed securely via Stripe), email address, and phone number.
Device Information: We automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device to help the site load accurately for you.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

Processing your payment information through Stripe.
Arranging for shipping and generating pre-paid labels for returns.
Providing you with invoices and order confirmations.
Communicating with you regarding your order status or support inquiries.
Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with reliable service providers strictly to help us provide our services and fulfill our contracts with you.

We use Stripe to power our secure checkout process.
We share your shipping address strictly with our chosen delivery carriers to ensure your heavy-duty pet toys are delivered within our 1-3 day transit window.
We may also share your Personal Information to comply with applicable laws and regulations, or to respond to a lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Cookies are small amounts of information downloaded to your computer or device when you visit our Site. We use a number of different cookies to optimize your experience, remember your preferences, and track items placed in your shopping cart. You can control and manage cookies through your browser settings, though removing them may impact your user experience on our store.

5. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below: